Call Us at: (613) 854-8007
FOR SENIORS & FAMILIES
How Dental Care Works for You
We bring dental care directly to seniors in their home, retirement residence, or care facility. Here is a simple, clear look at how the process works from your first call to ongoing care.
We Come to You
No driving, no waiting rooms. Care is delivered on-site wherever the senior lives.
Family-Friendly Process
Family members and substitute decision-makers are kept informed and involved throughout.
Respectful & Dignified
Our team treats every patient with patience, gentleness, and respect for their comfort and dignity.
THE CARE JOURNEY
Simple Steps. Clear Communication. Compassionate Care.
Seniors, family members and caregivers all go through the same simple steps with us. Here is what to expect, from your first call to ongoing appointments.
Step 1
Request Care
Getting started is easy. A family member, caregiver, or the senior themselves can reach out by phone, email, or through our online form. There is no referral required, and we will ask a few simple questions to understand the situation.
Step 2
We Review the Need
Our team reviews the request and follows up to learn more about the dental needs, living situation, and any health considerations. We work with families and care teams to plan appropriately.
Typically within 1 to 2 business days
Step 3
Forms & Consent
Before any appointment, we make sure the appropriate consent is in place. Required forms are shared with the patient, family member, or substitute decision-maker, with plenty of time for questions.
Step 4
Schedule the Appointment
Once everything is in order, we schedule a convenient time and coordinate directly with the facility, household, or family to minimize disruption. You receive clear confirmation of what to expect.
We accommodate mobility needs and preferences
Step 5
On-Site Dental Visit
Our dentist-led portable team arrives with everything needed to provide care. Services may include an exam, cleaning, fillings, denture work, or urgent treatment, all delivered with gentleness and respect.
Step 6
Follow-Up & Next Steps
After the visit we provide a clear summary of what was done and any recommended next steps, and communicate with the family and facility care teams. Ongoing care is arranged around each person.
Continuity of care is our priority
Every Step Is Handled With Care
We understand that arranging dental care for a loved one or yourself can feel overwhelming. Our team answers your questions, looks after the details and makes sure each patient feels comfortable and informed.
Equipped to Serve
A Full Clinic, Brought to You
We do not cut corners because we travel. Our dentist-led team arrives with professional, portable equipment so patients receive clinic-quality care right where they live.
- Portable dental chair: comfortable and adjustable, set up right in the room.
- Digital x-ray imaging: modern on-site imaging when needed, with no trip to a clinic.
- Handpieces: the tools for cleanings, fillings, and a range of treatments.
- Sterilized instruments: strict infection control, with single-use items where appropriate.
- Dentist-led team: care delivered by qualified, compassionate professionals.
- Office-quality care: the same standard you would expect in a dental office.
Your First Visit
What to Expect on Your First Visit
We keep the first appointment calm, thorough, and easy to understand. Here is what typically happens when our team arrives.
- A full exam that takes the patient's history and comfort into account.
- A gentle professional cleaning during the visit when appropriate.
- A calm, unhurried pace, with extra care for those living with dementia.
- Simple treatment can often begin during the same visit.
- A clear, plain-language summary and next steps for the family and care team.
- A friendly point of contact for any questions before or after.
WHO WE SUPPORT
Care That Fits Your Situation
For Seniors
If you are a senior who needs dental care but finds it difficult to travel, we can come to you. We visit seniors at home, in retirement residences and in long-term care facilities, so you can receive professional dental care where you are most comfortable.
For Family Members
Arranging care for a parent or loved one can be stressful. We make it simple. You can request services on their behalf, receive clear communication throughout the process, and trust that your loved one is receiving respectful, professional dental care without the logistical burden of travel.
For Caregivers & SDMs
If you are a professional caregiver or substitute decision-maker coordinating care for someone in your charge, we work alongside you. We handle the scheduling, consent documentation, and post-visit communication so you can focus on your resident’s overall wellbeing.
COMMON QUESTIONS
Frequently Asked Questions
No referral is required. A family member, caregiver, or the senior themselves can contact us directly. We will gather the relevant background information during our initial conversation to ensure we understand the needs before scheduling.
We work with substitute decision-makers (SDMs) when a resident is unable to provide consent on their own behalf. We provide the necessary forms and take the time to explain the proposed care clearly. All consent is properly documented before any appointment takes place.
Our portable team can provide a range of services depending on the assessment and the resident’s specific needs. These may include oral examinations, teeth cleaning, fillings, denture services, and emergency dental care. Services are always determined based on what is clinically appropriate and safe in the given setting.
We accept most major dental benefit plans. We also work with clients whose coverage falls under the Canadian Dental Care Plan (CDCP) and other provincial programs where applicable. We recommend contacting us to discuss your specific coverage before your appointment.
It depends on the urgency of the need. For routine or planned care, we typically schedule appointments within a reasonable window based on current availability. For dental emergencies, we make every effort to respond as quickly as possible. Contact us and we will let you know current availability.
Yes. Following each appointment, we provide clear communication about what was assessed or treated during the visit and any recommended follow-up. This information can be shared with the patient, family members, and where appropriate, the care facility’s team.
Helpful Links
Find what you need quickly with these helpful pages.
Ready to Get Started?
Dental care should never be out of reach. If you are arranging care for yourself or a loved one, our team can help. Reach out today and we will guide you through the next steps.