Call Us at: (613) 854-8007
FOR HEALTH & CARE PROFESSIONALS
Referral & Clinical Support
If you’re a physician, nurse, social worker, care coordinator, or other healthcare professional working with seniors, you can refer patients to us directly. We make the process simple, prompt, and professionally coordinated.
WHY REFER TO SMDS
Oral Health Is Part of Overall Health
Poor oral health in older adults is associated with increased risk of pneumonia, cardiovascular complications, nutritional deficiencies, and reduced quality of life. For many of your senior patients, accessing a dental clinic is genuinely difficult or simply not happening.
We offer a simple referral pathway so that your patients’ dental health needs are addressed by a professional at their home or care facility, without the barriers of transportation or unfamiliar environments.
WHO CAN REFER
We Welcome Referrals From Any Healthcare Professional
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Physicians & Specialists
GPs, geriatricians, and specialists who identify dental concerns in their senior patients during routine care.
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Nurses & Nurse Practitioners
RNs, RPNs, and NPs working in community health, home care, or long-term care settings.
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Care Coordinators
Home and community care coordinators who support seniors with multiple health and social needs.
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Social Workers
Social workers supporting older adults with access to essential health services and community resources.
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Facility Care Staff
DOCs, charge nurses, and care aides in LTC homes and retirement residences who observe dental needs day to day.
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Families & POAs
Family members or substitute decision-makers who want to arrange dental care for a loved one and need a trusted provider.
THE REFERRAL PROCESS
Simple. Prompt. Professional.
We’ve designed the referral pathway to be low-burden. You don’t need dental knowledge to refer just a patient who needs care and a few basic details.
1
Submit a Referral
Use the form below or contact us directly. We need the patient’s name, location, a brief description of the concern or need, and consent confirmation (or a note that consent will be confirmed with the patient or their POA).
2
We Follow Up Promptly
We respond to all referrals within 1 business day. We’ll contact the patient, family member, or facility directly to arrange an appointment, and you don’t need to manage the scheduling.
3
Care Is Delivered On-Site
The SMDS team visits the patient at their home or care facility. An initial oral health assessment is completed and a care plan is discussed with the patient and, where applicable, their family or POA.
4
You Stay Informed (If You Wish)
With appropriate consent, we can provide a summary of findings to the referring professional. We’re committed to supporting the broader care team, not working in isolation.
Common Reasons Professionals Refer to Us
You don’t need a specific diagnosis to refer. If a patient’s oral health is a concern, that’s enough. Common presentations include:
Dental Pain or Discomfort
Patient is experiencing oral pain, swelling, or sensitivity but cannot access a clinic.
No Recent Dental Care
Patient has not seen a dentist or hygienist in years and requires an assessment.
Difficulty Eating or Chewing
Denture issues, tooth loss, or oral pain affecting nutrition and quality of life.
Cognitive or Mobility Barriers
Patient has dementia, mobility limitations, or anxiety that makes clinic visits impractical.
Pre-Surgery Oral Health Check
Patient requires dental clearance or oral health assessment before a medical procedure.
General Oral Health Concern
You’ve noticed something that warrants a professional dental assessment and want a trusted provider involved.
SUBMIT A REFERRAL
Refer a Patient to SMDS
Use our simple online referral form to send us the patient’s details. It takes less than 5 minutes, and we respond within 1 business day. For urgent concerns, please call us directly.
Refer a Patient →
Prefer to talk first? Book a brief meeting with our team.
Questions before referring? Contact our team directly we’re happy to talk through the process.
Your Patients Deserve Good Oral Health
We work alongside GPs, nurses, care coordinators, and families to close the gap in senior dental access. Refer a patient today. The process takes less than 5 minutes.